PRIVACY POLICY

This Privacy Policy describes how Kotadiya Realty LLC DBA Houses Turned Homes ("we," "us," or "our"), collects, uses, and protects the information you provide when using our website at https://www.housesturnedhomes.com and when communicating with us.

1. Information We Collect

We may collect the following types of information:

Name, email address, phone number, and property address submitted through our website forms
Information you provide when contacting us directly
Usage data collected automatically through cookies and analytics tools
IP address and browser information for security and analytics purposes

2. How We Use Your Information

We use the information we collect to:

Provide real estate services including home valuations and market reports
Send you promotional SMS and email communications you have consented to receive
Respond to your inquiries and provide customer support
Improve our website and services
Comply with legal obligations

3. SMS Opt-In and Messaging

By providing your phone number and consenting to receive SMS messages from Houses Turned Homes, you agree to receive promotional real estate text messages including home valuation updates, neighborhood market reports, and service announcements.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for support.

We do not share, sell, rent, or trade your SMS opt-in data or phone number with any third parties for their own marketing purposes under any circumstances.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where visitors come from. You may disable cookies in your browser settings, though some features of the site may not function properly as a result.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security practices to safeguard your data. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of SMS communications at any time by replying STOP
Opt out of email communications by clicking unsubscribe in any email

To exercise any of these rights, contact us at the information below.

7. Third-Party Services

We may use third-party services such as GoHighLevel (CRM), HomeBot (market reports), and Zapier (automation) to operate our business. These services have their own privacy policies and we encourage you to review them. We do not sell your personal information to any third party.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Kotadiya Realty LLC DBA Houses Turned Homes

Website: https://www.housesturnedhomes.com

Email: kotadiyarealtyllc@gmail.com

Georgia Licensed Realtor